{"id":10,"date":"2025-03-08T00:34:22","date_gmt":"2025-03-08T00:34:22","guid":{"rendered":"http:\/\/arkantech.net\/?page_id=10"},"modified":"2025-04-11T22:25:29","modified_gmt":"2025-04-11T22:25:29","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/arkantech.net\/en\/refund_returns\/","title":{"rendered":"Refund &amp; Return Policy \u2013 ArkanTech"},"content":{"rendered":"\n<p><b>At Arkan Tech, we are committed to delivering the highest quality products and services. However, if you are not fully satisfied with your purchase, we&#8217;re here to help \u2014 under the following terms:<\/b><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Product Return Conditions<\/strong><\/h2>\n\n\n\n<p><strong>Return Window:<\/strong><br>You may request a return within <strong>7 days<\/strong> of receiving your item.<\/p>\n\n\n\n<p><strong>Product Condition:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product must be in its <strong>original condition<\/strong> and <strong>unused<\/strong>.<\/li>\n\n\n\n<li>It must be returned in its <strong>original packaging<\/strong>, along with all <strong>accessories and the original invoice<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p><strong>Non-Returnable Items:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom-built PCs or special orders made to your specifications.<\/li>\n\n\n\n<li>Opened accessories.<\/li>\n\n\n\n<li>Items damaged due to misuse.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Damaged or Defective Items<\/strong><\/h2>\n\n\n\n<p>If your item arrives with a <strong>manufacturing defect<\/strong> or is <strong>damaged during shipping<\/strong>, we take full responsibility.<\/p>\n\n\n\n<p>Please report the issue within <strong>48 hours<\/strong> of receiving the item and include clear <strong>photos showing the problem<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Refund Process<\/strong><\/h3>\n\n\n\n<p>Once your return is approved:<\/p>\n\n\n\n<p><sup data-fn=\"dbd237e7-e95e-42ff-b711-42b1df0d5584\" class=\"fn\"><a href=\"#dbd237e7-e95e-42ff-b711-42b1df0d5584\" id=\"dbd237e7-e95e-42ff-b711-42b1df0d5584-link\">1<\/a><\/sup>Please allow <strong>7\u201310 business days<\/strong> for the refund to appear.<\/p>\n\n\n\n<p>A full refund will be processed using the <strong>original payment method<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Contact Us for Returns<\/strong><\/h2>\n\n\n\n<p>To initiate a return or if you have any questions, please contact us via:<\/p>\n\n\n\n<p><strong>WhatsApp<\/strong><\/p>\n\n\n\n<p><strong>Email<\/strong><\/p>\n\n\n\n<p>Or visit our store in <strong>Madinah<\/strong><\/p>\n\n\n\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Arkan Tech, we are committed to delivering the highest quality products and services. However, if you are not fully satisfied with your purchase, we&#8217;re here to help \u2014 under the following terms: 1. Product Return Conditions Return Window:You may request a return within 7 days of receiving your item. Product Condition: Non-Returnable Items: 2. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"[{\"id\":\"dbd237e7-e95e-42ff-b711-42b1df0d5584\",\"content\":\"\"}]"},"class_list":["post-10","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/arkantech.net\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arkantech.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arkantech.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arkantech.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arkantech.net\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":0,"href":"https:\/\/arkantech.net\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"wp:attachment":[{"href":"https:\/\/arkantech.net\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}