At Arkan Tech, we are committed to delivering the highest quality products and services. However, if you are not fully satisfied with your purchase, we’re here to help — under the following terms:
1. Product Return Conditions
Return Window:
You may request a return within 7 days of receiving your item.
Product Condition:
- The product must be in its original condition and unused.
- It must be returned in its original packaging, along with all accessories and the original invoice.
Non-Returnable Items:
- Custom-built PCs or special orders made to your specifications.
- Opened accessories.
- Items damaged due to misuse.
2. Damaged or Defective Items
If your item arrives with a manufacturing defect or is damaged during shipping, we take full responsibility.
Please report the issue within 48 hours of receiving the item and include clear photos showing the problem.
3. Refund Process
Once your return is approved:
1Please allow 7–10 business days for the refund to appear.
A full refund will be processed using the original payment method.
Contact Us for Returns
To initiate a return or if you have any questions, please contact us via:
Or visit our store in Madinah
To return your product, you should mail your product to: {physical address}.
Need help?
Contact us at {email} for questions related to refunds and returns.
